At Toyit, we aim to deliver happiness to your doorstep as quickly and safely as possible. Below are the details of our shipping policy:

1. Shipping Time

• Orders are usually processed and dispatched within 1-2 business days.

• Delivery time varies based on location but typically takes 2 business days 

• During peak seasons or unforeseen circumstances (like weather disruptions or festivals), shipping may take slightly longer.

2. Shipping Charges

• We offer free shipping on all prepaid orders across Guwahati.

• For Cash on Delivery (COD) orders, a nominal charge may apply and will be mentioned at checkout.

3. Delivery Partners

We work with trusted logistics partners to ensure prompt and secure deliveries.

4. Incorrect Address or Failed Delivery

• Please ensure your shipping address and contact number are accurate at the time of order.

• If a delivery fails due to an incorrect address or unavailability of the recipient, the product will be returned to us. Re-shipping can be arranged with additional shipping charges.

5. Damaged or Missing Items

• If your order arrives damaged or incomplete, please contact us at the time of delivery.

• We will review and process a replacement or refund as per our Refund & Cancellation Policy